AWe usually ship the product within 5 working days after receiving the order. Transit times are determined by shipping method. However, shipping may be varied during acts of nature, festivals or unforeseen circumstances that may impede the logistical planning. If your order is time sensitive, please contact us and expedited shipping shall be organized if possible. We will give our best that your supplements reach you on time.

1. Please Do not Accept any product which seems to be tampered by the courier services.
2. Make a video while opening the Packaging as a supporting proof.
3. Do not break the seal of the product if you have any doubts/questions about authenticity.
4. Once the product seal is broken, we do not accept return/replacement for the product.

We won’t be able to accept any return/replacement if the above points are not being followed.

Since ingredients in some supplements like GLUTAMAXX are hygroscopic in nature, We have made special moisture barrier coating in hygroscopic products. Please keep the containers closed with the moisture absorbent inside the bottle. If you have any additional questions or concerns please email us at customercare@asnutrition.co

We offer you complete peace of mind while ordering at asnutrition.co – you can return all items within 7 days of receipt of goods. Please ensure however that the product is unused, unbroken Seal and the tags, boxes and other packaging is intact. One way shipping charges will be deducted from the refunded amount.

Q: What should I do if I receive a Damaged item, wrong product or missing units in my order?

If an item is found damaged or incorrect as per description on our website or units are missing as per ordered quantity, please send a snapshot of the outer packaging, ASNutrition Batch Number and images of products received with invoice copy to our customer care at customercare@asnutrition.co or call us on +91-9910988522 (9 am to 8 pm Mon to Sat).

Once you raise the concern we will investigate internally for same and will revert to you in 24-48 hrs.

Once the investigation is over if we accept the refund/return, we will inform you, and you can courier to our address. ASNutrition, 511, Water Tank Road, Kathriguppe, Banashankari 3rd Stage, Bengaluru, India 560085

Once the product is received back to us quality team check it and give update related to the product condition, as we need the product in the same condition as delivered to you.

On receiving a positive confirmation from our quality team we will get back to you and as per your request we will replace or refund you for the order (replacement are subject to availability of the particular product).

In case we receive a negative response from our quality team, the product would be sent back to you in the same condition.

Note – As per our Return Policy you need to raise concern within 7 days along with proper product images and unboxing videos.

We recommend you not to accept the product/item from the courier person and kindly take images (or videos) of the same and share with us at customercare@asnutrition.co or you can contact us on 9686908522 (9 am to 8 pm Mon to Sat). It will help us to raise the concern with the respective courier partner.

Please Note: If in case of this uncertainty, we will create a new order (same product) and will dispatch it.

Products should be received in original packaging and sealed condition. Opened or used boxes will not be accepted as returns. For issues like rashes, stomach upset, headache, flavour like/dislike, shape like/dislike, flavour difference from one brand to other etc. products would not be applicable for return. Please consult with the doctor before buying the product.

After placing the order customer can cancel the order before it gets dispatched. And in case of customer request for refund, it will be processed through same mode within 7 – 10 working days.

* The 100% guarantee does not apply to distributor or reseller volume purchases. Refund requests on purchases made via third-party affiliates must be directed to the appropriate retailer. † Refunds processed through credit card transactions may take 10-15 business days to post to a bank statement, as this is dependent on the financial institution and not on ASNutrition.